Operations

New restaurant equipment and back-of-the-house technology

Operations

BurgerFi doubles down on ghost kitchens

By Heather Lalley on May 20, 2021

The newly public fast-casual chain said it plans to open 15 to 20 delivery-only outlets this year.

Operations

Sysco to acquire Italian specialist Greco and Sons

By Peter Romeo on May 20, 2021

The purchase is part of a new effort to land more business from restaurants of a specific cuisine type.

Operations

Texas votes for controls and requirements on third-party delivery services

By Peter Romeo on May 19, 2021

The provisions of the approved legislation include a measure requiring the services to set up a complaint process for disgruntled customers.

Operations

‘Smart’ lockers enhance the order pickup process

Sponsored content from our partner Apex Order Pickup Solutions on May 19, 2021

Food pickup challenges have led some forward-thinking operators to install smart pickup lockers, like those from Apex Order Pickup Solutions.

Operations

How to make cleaning and sanitization more efficient

Sponsored content from our partner Ecolab on May 18, 2021

The steps restaurants are taking around sanitation and cleanliness should be highly visible to customers and promoted with signage that reinforces the message.

Operations

Ark Restaurants: Events are coming back, but NYC remains a ‘problem’

By Heather Lalley on May 18, 2021

The multi-concept operator said it is seeing sales and traffic pick up in many parts of the country, and that it is looking to add one to two restaurants a year to its portfolio.

Operations