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Operations

New restaurant equipment and back-of-the-house technology
Operations

Restaurant mega-franchisee Greg Flynn buys more hotels

 By Peter Romeo on Aug. 10, 2021

The operator of six restaurant concepts has added 20 lodging properties to his holdings in a $211 million deal.

Operations

Freshii now looks to dinner to help it recover

 By Heather Lalley on Aug. 10, 2021

The fast-casual chain’s sales remain down nearly 30% compared to pre-pandemic levels, so it is on the hunt for creative growth solutions.

Operations

Fears of new capacity restrictions surge among restaurants

By Peter Romeo on Aug. 09, 2021

The delta variant of coronavirus has operators more worried than colleagues in other fields that the U.S. is hurtling into a return of 2020.

Operations

Shake Shack keeps waiting for its urban restaurants to recover

By Heather Lalley on Aug. 06, 2021

Even as other chains fully move on from the pandemic, the burger-and-shake concept continues to face some hurdles.

Operations

Restaurant workers again bear the brunt of enforcing COVID precautions

By Heather Lalley on Aug. 06, 2021

Getting customers to comply with vaccine and mask rules is a thankless job, many say.

Operations

Why Potbelly isn’t raising prices

By Heather Lalley on Aug. 05, 2021

The fast-casual sandwich shop said it has learned that higher prices can lead to traffic losses, noting that an upcoming menu revamp will help with margins.

Operations

Applebee's plans more drive-thrus as sister brand IHOP eyes virtual concepts

By Peter Romeo on Aug. 05, 2021

Meanwhile, parent Dine Brands is about to consider "all options to optimize shareholder return."

Operations

Panera Bread merges with Caribou Coffee and Einstein Bros. Bagels to form Panera Brands

By Heather Lalley on Aug. 05, 2021

The new group of more than 4,000 restaurants creates a “powerhouse platform in fast casual,” the company said.

Operations

Inside the surprise Panera Brands deal

By Heather Lalley on Aug. 05, 2021

Niren Chaudhary, CEO of the newly formed fast-casual supergroup of Panera Bread, Caribou Coffee and Einstein Bros. Bagels, discusses why the trio banded together and what to expect.

Operations

Noodles & Company to raise prices again as commodity, labor costs soar

By Heather Lalley on Aug. 04, 2021

The fast-casual noodle chain is raising prices 3% starting next week, on top of 2.5% pricing taken earlier this year.

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