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McAlister's Deli

Operations

McAlister’s Deli adds tableside ordering option

Even with some dining rooms closed during the pandemic, the fast casual said it wanted to boost convenience by letting diners skip the line.

Operations

Focus Brands adds a surcharge to all digital orders

The 35 cent “digital transaction fee” helps pay for tech infrastructure at the company’s restaurants, including Jamba, Auntie Anne’s, McAlister’s Deli and more, the company said.

Taste Tracker: New items bet on pumpkin and spice beyond lattes, accents from around the world, and the bolder the better.

The former Hilton executive, who took the job two weeks before the pandemic hit, leans on his hotel experience, and sees parallels between the two industries.

From date night dinners to family meals and sweets, restaurants innovate to lure customers.

Sun Holdings, which also owns the Taco Bueno brand and operates several franchises, bought locations in four states and the right to develop 47 more.

Coding was inserted into the servers of Moe’s, McAlister’s and Schlotzsky’s to copy credit card information while on-premise transactions were being processed.

Industry vet Natalia Franco will lead the fast-casual brand’s marketing strategies.

Get Top 500 data: sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more.

Have food, will travel? Operators are updating offerings and sourcing new packaging as off-premise continues to grow.

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