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TGI Fridays

Technology

Restaurant Business tests chain apps

With most chains trying to score valuable real estate on their customers’ phones, the Restaurant Business team took a look at 25 restaurant apps to see what’s working—and what’s not.

Consumer Trends

The Disruptors

"The Disruptors" is our examination of 10 factors that are rocking restaurants to their core and revolutionizing how operators do business for a decade, a generation or a lifetime.

Post-election strife spills into restaurants

By Peter Romeo on Nov. 15, 2016

High emotions are triggering confrontations between Donald Trump's fans and detractors. Unfortunately for the industry, sometimes the combatants' battlefield of choice is the restaurant dining room.

Restaurant chain introduces mistletoe drones

Nov. 24, 2014

The granddaddy of casual dining is reportedly trying in-store “mistletoe drones,” which capture customers kissing. A smooch wins a freebie.

Leadership

Cashing in on bargaining chips

By David Farkas on Feb. 07, 2017

Elie Khoury knows what his company brings to the negotiating table. CEO Khoury himself is a former chain executive with a history of growing brands.

Winter storms wreaking havoc on Boston’s restaurant industry

Feb. 12, 2015

As traffic has slipped, inventiveness has soared among the city’s fine-dining options. Now you can valet-park your snowshoes, trade your Uber receipt for an appetizer, or get a $1 oyster.

Marketing

Consumers' 6 favorite restaurant loyalty programs

By Benita Gingerella on Mar. 13, 2017

Here’s a look at which rewards programs rise to the top, and why.

Financing

Shaking up investing

By Sam Smith on Jun. 17, 2015

Private-equity firms today are finding growth potential in many places—from rising concepts to off-course legacy brands.

Buffalo Wild Wings announces CEO change

By Peter Romeo on Jun. 02, 2017

As shareholders decide who will set the chain's directions, its longtime leader is bowing out.

TGI Fridays refranchises an additional 48 restaurants

By Kelsey Nash on Jul. 08, 2015

The casual-dining chain, which sold the units to JIB Management, says it’s now nearly 80 percent franchised.

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