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Technology

The latest news and trends in restaurant technology
Technology

FTC plans to crack down on delivery companies' labor practices

 By Joe Guszkowski on Sep. 16, 2022

The agency said it would act to protect gig workers for services like DoorDash and Uber, including investigating wage fixing and other illegal practices.

Technology

Benefits of providing NFL Sunday Ticket in restaurants

 Sponsored content from our partner DIRECTV FOR BUSINESS℠ on Sep. 13, 2022

When strategizing for fall and winter promotions, restaurants should be sure to include sports programming in their offerings. Happy hour deals may draw people in, but quality programming on televisions will encourage guests to indulge in more appetizers and another round (or two) and more.

Technology

Mobile-based training helps operators hire, retain talent

Sponsored content from our partner PlayerLync on Sep. 12, 2022

Most operators said they expect labor challenges to persist through 2022. One way operators can meet the challenges of a tight labor market is with state-of-the-art training that engages employees and encourages learning at their convenience.

Technology

Restaurant customer data platform Bikky raises $5M

By Jonathan Maze on Sep. 12, 2022

Equal Ventures, Gutter Capital and Version One Ventures led the round. The company offers technology that helps restaurants gather more customer data.

Technology

Uber Eats will start robot deliveries in California and Texas

By Jonathan Maze on Sep. 08, 2022

The third-party delivery company has a 10-year partnership with the autonomous vehicle company Nuro. Deliveries will start in Houston and Mountain View, Calif.

Technology

Panera to test voice ordering in drive-thrus around Rochester, N.Y.

By Lisa Jennings on Aug. 29, 2022

Two units will test OpenCity’s voice bot system called "Tori" in hopes of cutting wait times and improving accuracy.

Technology

Over half of restaurants that use DoorDash report revenue, customer growth

By Joe Guszkowski on Aug. 29, 2022

The finding was part of the company’s latest Economic Impact Report, published alongside a new ad campaign highlighting how it helps local businesses.

Technology

When it comes to customer service, tech can be a double-edged sword

By Joe Guszkowski on Aug. 29, 2022

QR codes and kiosks may be good for the bottom line, but restaurants risk alienating guests if they’re not careful, experts say.

Technology

3 technologies from other industries that are making their way into restaurants

By Joe Guszkowski on Aug. 25, 2022

Tech Check: Could outsourcing and surge pricing help solve restaurants' existential woes?

Technology

Achieve a higher level of customer care with touchless technology

Sponsored content from our partner Advantech on Aug. 24, 2022

When looking into implementing a new technology, every company must answer one critical question: What is the business case?  With touchless technology, the answer is clear. Over the past d...

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