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Best practices for improving recruitment, retention and training


NRA Show 2016: Highlights you may have missed

The NRA Show has long been the industry's must-see event, but this year, the Show's programming included a number of changes designed to engage attendees and provide them with relevant, business-building information. Here's a few highlights you might have missed.


New law ends Michigan’s tip credit—to restaurants’ delight

The restaurant industry believes it has a better chance of keeping the wage break alive if it’s fighting a law instead of a ballot proposal.

The chicken chain is testing voice-activated technology, social media and QR codes to improve training and the work environment.

A new study suggests most servers do better in tip-credit states, with only one full-wage state on its most-favorable list.

Reset the Table is part of a larger initiative by competing ad agencies to empower women by providing informational resources.

In another victory for labor advocates, voters will be asked on the November ballot to establish a single $12 wage for all hourly employees.

The Starbucks Service Fellows program seeks to boost recruitment and retention through social responsibility.

The company plans to invest $2 million in workforce training in Chicago and pledges to reduce employment barriers for 2 million young people.

They join seven major chains that agreed last month to stop the practice, under threat of a lawsuit.

The sweep targeted restaurants and other businesses in Nebraska, Minnesota and Nevada that allegedly conspired to place and exploit undocumented recruits.

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