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coronavirus

Industries all across the country are experiencing the disruptive impact of the COVID-19 Coronavirus. Discover how it could affect the U.S. foodservice, grocery and convenience industries.

Technology

Safe contact during pandemic can have lasting effects

Building a strong customer experience has long been a driving force for earning customer loyalty—but with the coronavirus pandemic, maintaining a positive customer experience while having little or no physical contact with customers requires restaurant operators to rethink their approach to how they do business.

Technology

Zuul launches batch delivery service for offices, apartments

Zuul Market will allow employees and tenants to order from multiple restaurants for scheduled daily drops.

Financing

Consumers appear more comfortable dining out

By Jonathan Maze on Sep. 30, 2020

A survey suggests consumers’ comfort with eating at restaurants has hit a post-pandemic peak despite continued concerns about COVID-19

Operations

Chicago lifts restaurant capacity cap, okays indoor bar service

By Peter Romeo on Sep. 28, 2020

The measures will take effect on Thursday, with certain qualifications.

Financing

These restaurant companies filed for bankruptcy during the pandemic

By Jonathan Maze on Sep. 28, 2020

From small chains to big concepts, a number of restaurant chains have filed for Chapter 11, or Chapter 7, since the start of the pandemic. Here’s a list.

Financing

Darden sees no virtual concepts in its future

By Peter Romeo on Sep. 25, 2020

The emotional connection and controls on execution just aren’t there, according to its CEO.

Leadership

CDC's recent moves have the industry scratching its head

By Peter Romeo on Sep. 25, 2020

The National Restaurant Association is among the parties awaiting clarification, especially on air circulation and filtration

Technology

California puts end to questionable third-party delivery practice

By Joe Guszkowski on Sep. 25, 2020

Delivery companies will now need a restaurant’s consent to be listed on their platforms.

Operations

Florida lifts COVID restrictions on restaurants

By Peter Romeo on Sep. 25, 2020

Eating and drinking places can immediately resume their pre-pandemic operations, including full use of dining rooms.

Technology

DoorDash accused of steering orders from non-partner restaurants

By Joe Guszkowski on Sep. 25, 2020

A lawsuit alleges the delivery company is listing these restaurants as closed or too far away in an attempt to redirect guests to official partners.

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