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Workforce

Tipping finds new life as a fast-food labor remedy

 By Peter Romeo on Nov. 16, 2021

Reality Check: More quick-service restaurants are providing ways for guests to tip employees. Heck, even unions are suddenly for it.

Technology

Snackpass acquires line-skipping app Sleek

 By Joe Guszkowski on Nov. 16, 2021

The mobile ordering provider will incorporate parts of Sleek's technology into its own system.

Emerging Brands

Famous Toastery had to slow down before it could speed up

By Joe Guszkowski on Nov. 16, 2021

The fast-growing breakfast-and-lunch chain took a step back to focus on existing franchisees, and the move has paid off.

Financing

The Egg McMuffin turns 50

By Jonathan Maze on Nov. 16, 2021

The Bottom Line: The venerable sandwich has helped turn McDonald’s into a behemoth and paved the way for fast-food breakfast.

Marketing

KFC reveals its new ‘Quick Pick-Up’ service as drive-thru waits soar

By Jonathan Maze on Nov. 16, 2021

Customers place an order online, park in a dedicated spot and then grab their order from a pick-up shelf inside.

Marketing

Chains jump on Friendsgiving marketing opportunities

By Heather Lalley on Nov. 16, 2021

With vaccines readily available and growing comfort around holiday gatherings, restaurant chains are launching promotions for informal, non-traditional celebrations. Red Lobster biscuit stuffing, anyone?

Marketing

Papa Johns ditches the apostrophe

By Jonathan Maze on Nov. 15, 2021

A look inside the pizza chain’s rebranding, including a new logo that distances itself even further from its embattled founder, John Schnatter.

Technology

SpotOn acquires labor software company Dolce

By Joe Guszkowski on Nov. 15, 2021

The growing POS provider will add Dolce's scheduling, payroll and tip-pooling techonology to its toolkit for restaurants.

Workforce

After 3.5 years, Burgerville and its employees' union have a labor contract

By Peter Romeo on Nov. 15, 2021

The negotiations stretched across 51 meetings, all the way back to June 2018.

Emerging Brands

Inside fast-growing food-and-games concept Puttshack

By Heather Lalley on Nov. 15, 2021

The mini golf eatertainment brand, which opened its second U.S. store early this month, is slated to open five more locations next year after securing a $60 million investment last spring.

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