Chick-fil-A

Operations

This week’s restaurant nightmares: Fate’s bad right hand

By Peter Romeo on Apr. 19, 2017

Fate was a tough customer for high-profile restaurants this week, though their woes can't all be blamed on the gods.

Consumer Trends

The 10 most craveable chain fries

By Jill Failla and Lizzy Freier on Apr. 25, 2017

Customers reveal which restaurant chains’ french fries they deem most likely to spark cravings.

Chick-fil-A debuts first seasonal LTO sandwich

By Benita Gingerella on May 15, 2017

This is the first time the chain has tried a seasonal entree LTO.

Technology

Curbside delivery gets a second wind

By Peter Romeo on May 18, 2017

Third-party delivery may be getting all the buzz, but a growing number of operations are showing renewed interest in a more familiar means of capturing off-premise sales.

Financing

25 top limited-service chains in sales and satisfaction

By Restaurant Business Staff on May 22, 2017

A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.