Operations

Tasks that have traditionally been considered back-office in nature, like accounts payable (AP), impact the entire organization, from each bill received and paid to the overall bottom line, and can actually be a point of difference in profitability.

Customers' expectations around packaging and food waste are changing, and restaurants should reflect that, Advice Guy says.

Putting up big numbers year after year is a challenge, but operators of these 100 restaurants have cracked the code.