technology

With health a top priority, restaurants race to innovate

By Joe Guszkowski on Sep. 24, 2020

Many are leaning on technology for its ability to reduce human contact and human error.

U.S. reps call for investigation of delivery services

By Joe Guszkowski on Sep. 23, 2020

Market concentration has given the companies unfair leverage over restaurants, the officials wrote in a letter to the FTC.

Technology

Behind the scenes at a ghost kitchen

By Joe Guszkowski and Luke Domask on Sep. 23, 2020

See inside Kitchen United's Chicago facility

Technology

How Reef Kitchens is riding the wave of delivery demand

By Jonathan Maze on Sep. 23, 2020

This week’s episode of the RB podcast “A Deeper Dive” features Alan Philips, Reef’s chief creative officer, who explains the ghost kitchen operator’s unique model.

Technology

Mobile ordering takes off, thanks to COVID

By Jonathan Maze on Sep. 23, 2020

The long-growing service has flourished during the pandemic, providing chains with some unexpected opportunities.

Technology

3 unique delivery models to watch

By Joe Guszkowski on Sep. 22, 2020

These companies aim to be more restaurant-friendly, with lower fees and more focused service.

Technology

Curbside service shifts into the fast lane

By Peter Romeo on Sep. 22, 2020

Delivery was supposed to be the big gainer of the pandemic. But operators have discovered that an old service coupled with new technology is what they’re seeing as a greater sales opportunity.

Technology