Sonic

Where’s the beef? QSRs pushing chicken, pork

With few exceptions, the largest fast-food burger chains are turning their promotional spotlights this fall on choices featuring pork or chicken.

Operations

This week’s 5 head-spinning moments: Crisis signs

Is the industry going a little crazy, or is it just a garden-variety midlife crisis? Here's the evidence to consider.

The updated discounting windows are more likely to come during the day or at night, and the drinks are as likely to be nonalcoholic as full strength.

In addition to measuring chains’ operational attributes, Technomic also rated their connection to consumers through a series of questions designed to gauge loyalty and perception of a brand.

Customers rate the best and worst quick-service restaurant chains for bathroom cleanliness in a recent Technomic survey.

Woe to the restaurant that won't change with the times. But some recent results of social and business pressures were real head-scratchers, including developments at Sonic and Starbucks.

Anthony Schmidt, beverage director for San Diego-based CH Projects, needs clear ice in a variety of shapes and sizes for drinks at two of the cocktail bars in his portfolio.

Why's an operator cheering a possible upswing in food prices? And has Maine's governor hit on a new way of getting restaurant employees' lobbying help? Those are just some of the questions that were posed by surprising developments of the past week.

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