Marketing

Restaurant marketing ideas and trends

Marketing

Colorful drinks make a splash on Instagram

Visually stunning sips are helping brands drive a following on the popular social site.

Marketing

Social media loves Starbucks—and hates it

Starbucks has more social media fans and friends than any other concept. It also has a lot of enemies: 220 Facebook pages call for boycotting it (and that’s just the ones spelling “boycott Starbucks” correctly).

In the Social Media Age, the language that constitutes a formal complaint has evolved.

The chain created a catalog of 600 taco-themed GIFs, sounds and photos to celebrate the debut of the long-awaited taco emoji.

A variety of Donald Trump-inspired items have been used to draw customer dollars this election season. 

On a global basis, that channel is also viewed as the most effective tool for boosting business, according to new research.

Shake Shack's reputation might have been nibbled by rats, and that wasn't the only example of recent bad publicity for restaurateurs.

KFC is changing spokespersons again for the rollout of its new Smoky Mountain BBQ. This time, the founder's whites will be worn by a country music star.

The chain is also testing a fast-casual option within its restaurants.

From spinning a losing streak to knowing when to lay low, here are some recent lessons operators have learned on social media.

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