Customers can design their own doughnuts and watch them being made at Duck Donuts, and that has proven to be a differentiator. The chain's first locations were in vacation spots and garnered a cult following, says COO Betsy Hamm. During the pandemic shutdown, Duck Donuts focused on "bringing doughnuts to where people are," Hamm says, through curbside pickup, delivery and popups in parking lots.

LocationMechanicsburg, Pa.
2019 Systemwide Sales ($000,000)$44*
YOY Sales Change28.0%
2019 U.S. Units90
YOY Unit Change16.9%
2019 Average Unit Volume ($000)$530*
Future 50 Year2020

*Technomic estimate

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